The Problem

New employees especially retail consultants and store operations teams—often struggle with initial store configuration.

The Goal

Create an engaging learning experience to equip learners with a clear, structured path to set up a fully functional store in LS Central.

What I Created

An interactive self-guided Rise module that breaks down the store setup process into manageable, logical steps (e.g., creating a store, assigning terminals, establishing POS profiles).
Modular content, interactive elements, and challenge scenarios.
Embeds practical exercises to reinforce retention and application.

Store Setup in LS Central

Tools: Articulate Rise, Unsplash, Canva, Google Suites, Articulate Review 360, FlatIcons, Microsoft 365

Audience: For retail consultants and store operations staff who need to quickly learn how to set up and configure stores in LS Central.

Responsibilities: Instructional Design (analysis, subject matter research, visual design, prototyping, authoring), eLearning Development

Skills demonstrated:

Instructional design (learning objectives, flow)
- Applied adult learning theory to create relevant, real-life scenarios
- Aligned learning objectives with practical workplace actions
- Designed for reflection, retention and knowledge transfer
- Visual aids and step-by-step instructions that guide users through the actual LS Central interface, helping to bridge theory with hands-on application.
Storyboarding and Scripting
- Wrote branching dialogue and situation-based scripts
- Planned screen-by-screen content with decision points and feedback paths
- Maintained clear, accessible language and inclusive tone throughout
Considered user reflection and behavioural impact
Built in feedback opportunities for each interaction
Revised content based on learning objectives and best practice